Overview of Responsibilities: 

• Recruit, hire, and train staff to be knowledgeable about the client’s products, promotions, and industry specifics.
• Act as the local point of contact for client and distributor personnel, maintaining regular communication between the client and TEAM Enterprises.
• Meet with the client to gather information and stay updated on product and industry knowledge, reporting all competitive activity in the market.
• Staff all required on, off, and special events.

Client Relationship: 

• Ensure that TEAM Enterprises’ objectives align with the Client’s objectives.
• Maintain regular contact and communication between Client personnel and TEAM Enterprises.
• Sell TEAM’s value to the client and identify additional opportunities for TEAM to serve the client.
• Ensure clear and open lines of communication.
• Develop and maintain a positive working relationship with key TEAM, Client, and Distributor personnel.

Field Execution: 

• Staff all promotions within assigned geographic regions.
• Conduct spot checks to ensure TEAM quality standards meet the Client’s expectations.
• Recruit prospective Promotional Specialists at all promotions.
• Ensure Promotional Specialists have the necessary training and materials before promotions.

• Provide clear direction, expectations, and constructive feedback to improve execution standards and results.
• Managing HR issues such as performance management and conflict resolution for a team of part-time specialists
• Manage promotional material inventories and ensure permanent materials are returned after each promotion.
• Staff and assist with brand, trade, or special events in markets.
• Communicate all event standards to ensure successful execution.
• Conduct regular debriefing sessions with Promotional Specialists to evaluate program effectiveness.
• Share insights, feedback, and key learnings with your Manager and Directors regularly.
• Manage and monitor Promotional Specialists’ budget spends daily.
• Motivate Promotional Specialists to display positive attitudes and leave a strong brand impression.
• Provide strong leadership skills to develop personnel.

Administrative Responsibilities:  

• Complete all administrative responsibilities in a timely and accurate manner.
• Maintain proper records for all expense reports and ensure they are completed on time with receipts attached.
• Manage all budgets to ensure programs are executed within guidelines.
• Maintain an updated calendar of scheduled events.
• Track event execution as a percentage of target/goal.
• Maintain storage units and tracked accurate inventory of client assets including point of sale and uniforms.
• Manage client equipment and assets responsibly.
• If applicable: Approve all area lead timecards.

• Manage all informational requests of field personnel and recap key takeaways for management.
• Understand and ensure compliance with all state rules and regulations.
• Own the integrity of all reporting of information.